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Text Messaging is Replacing Email for Workforce Development

January 11, 2018
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As email open rates plummet by the year, SMS continues to grow in popularity across America. Ann Harrison, the Communications Director at Workforce Alliance and Mellisa Leaming, Director of Operations at Region 4 Workforce Board grew tired of job seekers missing phone calls and emails about upcoming appointments. Text messaging was the answer. 

When they started sending reminders through our SMS interface, they were surprised to find that people started showing up much more frequently.  Both received overwhelmingly positive responses from clients after utilizing our SMS services for the past 4 months. Now they are able to create separate lists for job seekers from different backgrounds, and are better able to serve their individual needs.


Hear selected clips from our guest speaker:

Ann Harrison
(Communications Director, Workforce Alliance)

 

Listen to how Anne is able to keep job seekers engaged and productive with SMS services. It’s easier than ever for her to send out appointment reminders and job fair notifications to her customers.

Although Ann’s coworkers were reluctant to use their personal phones at first, they soon found that Engage by Cell made their work day a lot easier. Now, they save time and energy by communicating over our platform.

While hosting recruiting events for Amazon, Ann used our platform to upload PDFs. Then, she sent her customers links to the information through text messages to convey the information quickly and effectively.

Text Messaging is Replacing Email for Workforce Development

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